Last Updated: January 29, 2026
This Privacy Policy describes how Qalma Health, PLLC (“Company,” “we,” “our,” or “us”) collects, uses, and shares your information through our website, www.qalmahealth.com (the “Website”), and through any communications such as email or SMS. This Privacy Policy does not apply to Protected Health Information (PHI), which is governed by our Notice of Privacy Practices.
1. Introduction
We value your privacy and are committed to protecting the personal information you share with us. By using our Service, you agree to the collection and use of information in accordance with this policy.
2. Information Collection
We collect personal information that you voluntarily provide, including:
Contact Data: Name, email, mailing address, and phone number.
Payment Data: Processed securely via third-party providers for purchases.
Mobile Data: Phone numbers and consent provided specifically for SMS communications.
3. SMS Text Messaging & A2P Compliance
By providing your mobile number and opting in to our messaging program, you agree to receive SMS updates, offers, and alerts from Qalma Health.
Strict Privacy Commitment: Notwithstanding anything else in this Privacy Policy, mobile numbers and SMS consent data will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. * Opt-Out: You can cancel the SMS service at any time by replying STOP.
Help: Reply HELP for more information or email hello@qalmahealth.com
Carrier Disclosure: Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
4. How We Use Your Information
We use your data to:
Fulfill orders and manage your account.
Provide customer support.
Send marketing or transactional messages (only with your explicit consent).
Improve website functionality and security.
5. Data Sharing and Disclosure
We do not sell your data. We share information only in these limited cases:
Service Providers: We may share data with trusted vendors (e.g., payment processors, email service providers) who perform services for us. These providers are contractually obligated to protect your data and cannot use it for their own purposes.
Legal Requirements: If required by law or to protect our legal rights.
Business Transfers: In the event of a merger or sale of the company.
Our website was designed by Addelise Branding Studio and developed by Cetaya Digital. These partners do not process your booking or personal information, but may maintain technical access to ensure the site functions properly.
6. Data Security
We implement industry-standard technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
We are committed to maintaining the confidentiality of your personal and health information in accordance with applicable laws and regulations, including applicable healthcare privacy and security laws. For information regarding how we handle Protected Health Information (PHI), please refer to our Notice of Privacy Practices.
7. Cookies and Tracking
We use cookies and similar tracking technologies (like Google Analytics) to track activity on our Website. You can instruct your browser to refuse all cookies, but some parts of our Website may then be inaccessible.
8. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us at hello@qalmahealth.com
9. Data Retention
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy and to comply with our legal obligations.
10. Contact Us
If you have questions about this Privacy Policy, please contact us:
Email: hello@qalmahealth.com
Website: www.qalmahealth.com
